We are running SBS 2011 standard console and when trying to use the "Configure server backup" task in Backup and ServerStorage we are getting the following warning message "the wizard cannot retrieve backup settings .... an unknown problem is preventing the wizard from retrieving bacukp settings ..."
We tried the registry fix in this KB article (kb/2001010) and we didn't have the registry key they suggested to delete.
Anyone run into this and/or has a solution? any help is greatly appreciated as we are kinda stumped on this
Thanks
p.s. We have a new usb external drive connected, formatted and assigned a letter which is all recognized in disk mgmt.