on a sbs 2011 server we keeping getting where the fax service crashes every now and then
We are receiving faxes to a mail enabled public folder but then it sometimes crashes and then the fax sits in the queue
In the event log there are 5 errors listed
I have tried whats listed here
http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver2011essentials/thread/d7cc65c5-3e48-49f9-b3c1-d41799c0a98f
1
event id 32108 microsoft fax
The Fax Service encountered a problem and needed to close.
Error Code: 0x00000000
This error code indicates the cause of the error.
A Windows Error Report was generated with full details about the problem.
The Fax service will restart now.
2
event id 1026 .net runtime
Application: fxssvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 000007FEBE15D278
3
event id 1000 application error
Faulting application name: fxssvc.exe, version: 6.1.7601.17514, time stamp: 0x4ce7b339
Faulting module name: INETCOMM.dll_unloaded, version: 0.0.0.0, time stamp: 0x4dbf9046
Exception code: 0xc0000005
Fault offset: 0x000007febe15d278
Faulting process id: 0x5974
Faulting application start time: 0x01cd8b80a776324a
Faulting application path: C:\Windows\system32\fxssvc.exe
Faulting module path: INETCOMM.dll
Report Id: aa30a090-f77d-11e1-ae2d-9c8e992fdeb5
4
event id 1001 windows error reporting
Fault bucket , type 0
Event Name: BEX64
Response: Not available
Cab Id: 0
Problem signature:
P1: fxssvc.exe
P2: 6.1.7601.17514
P3: 4ce7b339
P4: INETCOMM.dll_unloaded
P5: 0.0.0.0
P6: 4dbf9046
P7: 000007febe15d278
P8: c0000005
P9: 0000000000000008
P10:
Attached files:
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WER4A41.tmp.appcompat.txt
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WER4B5B.tmp.WERInternalMetadata.xml
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WER4B6C.tmp.hdmp
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WER6C83.tmp.mdmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_fxssvc.exe_613ed4b01120e2cd59fff986b97a801d13dbdadb_cab_6f886e26
Analysis symbol:
Rechecking for solution: 0
Report Id: aa30a090-f77d-11e1-ae2d-9c8e992fdeb5
Report Status: 4
5
event id 1001 windows error reporting
Fault bucket , type 0
Event Name: BEX64
Response: Not available
Cab Id: 0
Problem signature:
P1: fxssvc.exe
P2: 6.1.7601.17514
P3: 4ce7b339
P4: INETCOMM.dll_unloaded
P5: 0.0.0.0
P6: 4dbf9046
P7: 000007febe15d278
P8: c0000005
P9: 0000000000000008
P10:
Attached files:
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WER4A41.tmp.appcompat.txt
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WER4B5B.tmp.WERInternalMetadata.xml
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WER4B6C.tmp.hdmp
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\WER6C83.tmp.mdmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_fxssvc.exe_613ed4b01120e2cd59fff986b97a801d13dbdadb_cab_6f886e26
Analysis symbol:
Rechecking for solution: 0
Report Id: aa30a090-f77d-11e1-ae2d-9c8e992fdeb5
Report Status: 0