Hi,
As per MS article KB 912375, I modified the registry to increase the Mail Store to 75GBs.
2) Asked users (two only) to empty their Deleted Items
3) Asked them to Archive -which they did.
4) Set Retention of Deleted Items to 0 days
5) Dismounted Store and ran eseutil /d -3 times already for the Priv1.edn and Pub1.edb & .stm files as well to reclaim the empty space
6) Online maintenance is set to run between 12am-4am
7) Did a full restart of server to see if the Registry entry took effect, but not
8) Deleted and purged an account that had 3.5Gbs of data.
Yet, I keep getting Event ID 9685. Dbase has exceeded the 18Gb limit.
The partition in which the EDB/STM files are has over 200GB of free space.
The server is fully patched.
Any ideas why the change is not taking effect? Thanks!