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Exchange in SBS 2011

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Hello

No emails are being sent and none being received.  I tried adding a New Receiver Connector, but nothing. My clients can connect to the Exchange server, but they are not receiving any emails. The local name of the server is acserver.alpha.local.  I've setup a MX and A record in DNS (locally), but it still doesn't work.  I thought that SBS would have created these records (locally) in DNS.I want it to be mail.domainname.ca.  This is what I told my ISP (who manages our DNS) to set the MX record too. 

Please, help.  I've been at this client all weekend trying to figure this out.  My time is almost up before they come into work.

Thank you in advanced.


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