I wonder if anyone can help with the issue that I am currently unable to resolve. Each morning we have a number of clients that send us their Summary Network Reports automatically on a daily basis to my Exchange email account. These are the default automated SBS Daily Reports.
When viewing the HTML emails in Outlook their appear as normal and always display correctly. I have recently tried setting up my iPad and iPhone to my Exchange account to read the reports first thing on my iOS devices.
On the iOS devices the emails arrive but don't display as an HTMl email, instead they show as text. At the bottom of the emails there is a message 'This message was downloaded as plain text' and a button 'Download full message'. Once I click this button the message displays correctly.
I would like to understand what causes this as every other HTML email received works as normal and I don't have to click the button to display the message. Clicking this button is annoying and isn't ideal. I'm not sure if its iOS or Exchange which is causing this but I am desperate for a fix.
I am running SBS 2008 with Exchange 2007 SP3, my iOS devices are on iOS 6.1.3.
I'm sure someone out there knows how to fix this.