Hi There,
We're experiencing an issue with the service relating to our antivirus randomly crashing. Each time it crashes the following is logged in the application log;
Faulting application name: SBAMSvc.exe, version: 5.0.4464.0, time stamp: 0x4e95bbf4
Faulting module name: WS2_32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba68
Exception code: 0xc0000005
Fault offset: 0x00003968
Faulting process id: 0x628
Faulting application start time: 0x01ce3b83611f8cf7
Faulting application path: C:\PROGRA~2\Advanced Monitoring Agent\managedav\SBAMSvc.exe
Faulting module path: C:\Windows\syswow64\WS2_32.dll
Report Id: 71a1828a-a7fe-11e2-add8-00155d11de01
It then logs the following;
P5: 6.1.7601.17514
P6: 4ce7ba68
P7: c0000005
P8: 00003968
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SBAMSvc.exe_55f227934a18a24ca7c3518111623dcab2ae2f_44737143
Analysis symbol:
Rechecking for solution: 0
Report Id: 71a1828a-a7fe-11e2-add8-00155d11de01
Report Status: 0
Doing some digging around the wS2_32.dll file is the Winsock 32bit file. The version number is 6.1.7601.17514. I have checked the file against another server, where the product is running fine and they're both the same version. The server is a Virtual Microsoft Small Business Server 2011. The host is running Windows Server Core 2008 R2 (Hyper-V Core).
Has anyone come across any issues with the WS2_32.dll file? I've done some digging around on google but nothing much has come up.
Regards,
David
