Hello Folks,
I am aware of problems that caused the dreaded "cannot configure backup schedule" errors when adding backup destination disks to SBS 2008 and ways to work around the bug, but I am now hitting the same errors on two different SBS 2011 servers, and the work-arounds for SBS 2008 do not seem to apply. Here's the basic system specs:
HP ML350 G6 and a similar HP ML350 G5 Quad-Core Xeon server
New SBS 2011 Standard installation, no other software yet installed
All current HP PSP drivers and firmware for Win 2008 R2 installed, all runs well
460GB of formatted disk space on a RAID5 single partition, 427GB currently free
Two partitions listed - C: and System Reserved, both NTFS, created by SBS 2011 installer
8GB of memory installed
Connect any common USB portable backup disk (using some new Seagate 500GB FreeAgent GoFlex drives, 465GB formatted capacity)
Run SBS 2011 Console Configure Backup, accept all defaults except backup once per day at 11:00 pm, format first connected drive
All works fine, backups work fine
Connect any second USB harddisk, Run Configure Backup and/or Add Backup Destination and add second drive using Wizard
Receive error "Cannot Configure Backup Schedule"
Try using Windows Backup to add second destination (which sometimes worked in SBS 2008), receive numerous errors about "cannot format"
If I use Disk Management to reformat any of the USB disks, they work fine, can copy files without issues, chkdsk reports no errors. Only Windows Backup and SBS Backup cannot add a second destination disk. I can disable the SBS Backup system, and then re-add any one of the disks as the first destination fine. The only problem is that I cannot add a second or third destination disk.
Here's the SBCW log:
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[13452] 110123.205234.2267: General: Initializing...C:\Program Files\Windows Small Business Server\Bin\SBCW.exe
[8560] 110123.205241.6955: Storage: Found valid target disk: DiskName=Seagate FreeAgent GoFlex USB Device, DiskId=858be731-0000-0000-0000-000000000000
[8560] 110123.205244.0997: Storage: Found valid source volume: VolumeLabel=System Reserved, MountPath=
[8560] 110123.205244.0997: Storage: Found valid source volume: VolumeLabel=Monday Backup Drive, MountPath=E:
[8560] 110123.205244.0997: Storage: Found valid source volume: VolumeLabel=, MountPath=C:
[8560] 110123.205244.1367: Storage: ResultCountException in GetPolicy: Microsoft.WindowsServerSolutions.PowerShell.ResultCountException: Exception of type 'Microsoft.WindowsServerSolutions.PowerShell.ResultCountException' was thrown.
at Microsoft.WindowsServerSolutions.Storage.Common.LHSBPSRuntime.GetPolicy(Boolean edit)
[8560] 110123.205244.1367: Storage: No current policy found
[8560] 110123.205244.1397: Storage: Found valid external target disk: DiskName=Seagate FreeAgent GoFlex USB Device, DiskId=858be731-0000-0000-0000-000000000000
[13452] 110123.205246.2659: WizardChainEngine Next Clicked: Going to page {0}.: TargetPagePresenter
[13452] 110123.205247.5810: Storage: Disk (DiskId=858be731-0000-0000-0000-000000000000, Path=\\?\Volume{6a4497b3-25ad-11e0-bf89-3c4a92dc13b4}) is selected as target
[13452] 110123.205247.5810: WizardChainEngine Next Clicked: Going to page {0}.: LabelPagePresenter
[13452] 110123.205255.8689: WizardChainEngine Next Clicked: Going to page {0}.: SourcePagePresenter
[13452] 110123.205257.8051: Storage: Volume (MountPoint=\\?\Volume{6b977831-f032-11df-95b8-806e6f6e6963}, MountPath=) is selected as source
[13452] 110123.205257.8061: Storage: Volume (MountPoint=\\?\Volume{6b977832-f032-11df-95b8-806e6f6e6963}, MountPath=C:) is selected as source
[13452] 110123.205257.8061: WizardChainEngine Next Clicked: Going to page {0}.: SchedulePagePresenter
[13452] 110123.205301.1094: Storage: 11:00 PM is selected as schedule time
[13452] 110123.205301.1094: WizardChainEngine Next Clicked: Going to page {0}.: SummaryPagePresenter
[13452] 110123.205303.4386: Wizard: WizardChainEngine Next Clicked: Last page, so the wizard isdone, closing wizard frame and returning
[8560] 110123.205303.7567: AdminTME: AdminDataLink Running Task: CommitterSequenceTask
[8560] 110123.205303.9647: Storage: Create backup target disk: DiskName=Seagate FreeAgent GoFlex USB Device, Label=Monday Backup Drive
[8560] 110123.205303.9767: Storage: Add backup target: Label=Monday Backup Drive
[8560] 110123.205304.0107: Storage: Add backup volume: MountPath=
[8560] 110123.205304.0607: Storage: Add backup volume: MountPath=C:
[8560] 110123.205304.0977: Storage: Exception Microsoft.WindowsServerSolutions.Common.WindowsTaskSchedulerException:
[8560] 110123.205304.1577: Exception:
---------------------------------------
An exception of type 'Type: Microsoft.WindowsServerSolutions.Common.WindowsTaskSchedulerException, Common, Version=6.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' has occurred.
Timestamp: 01/23/2011 20:53:04
Message: Task not found.
Stack: at Microsoft.WindowsServerSolutions.Common.WindowsTaskScheduler..ctor(String taskPath, String taskName)
at Microsoft.WindowsServerSolutions.Storage.Common.ServerBackupUtility.GetServerBackupTaskStatus()
[8560] 110123.205304.1587: Storage: No previous backup found ErrorCode:0
BaseException: Microsoft.WindowsServerSolutions.Storage.Common.StorageException: GetServerBackupTaskStatus: fail to find the task ---> Microsoft.WindowsServerSolutions.Common.WindowsTaskSchedulerException: Task not found.
at Microsoft.WindowsServerSolutions.Common.WindowsTaskScheduler..ctor(String taskPath, String taskName)
at Microsoft.WindowsServerSolutions.Storage.Common.ServerBackupUtility.GetServerBackupTaskStatus()
--- End of inner exception stack trace ---
at Microsoft.WindowsServerSolutions.Storage.Common.ServerBackupUtility.GetServerBackupTaskStatus()
at Microsoft.WindowsServerSolutions.Storage.Common.ServerBackupWorker.SavePolicyWithEnabledState(WBPolicy policy)
[8560] 110123.205311.0064: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Tasks.DisableCircularLoggingTask.Run
[8560] 110123.205311.0214: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingTasks.Initialize
[8560] 110123.205311.0264: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.Initialize
[8560] 110123.205313.0556: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205313.0726: Messaging: Executed management shell command: get-exchangeserver
[8560] 110123.205313.3086: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205313.3086: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.Initialize
[8560] 110123.205313.6637: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingTasks.GatherAdminInfo
[8560] 110123.205313.6647: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205313.6657: Messaging: Executed management shell command: get-user -Identity "lhalegalllc.local\LHAAdmin"
[8560] 110123.205313.7447: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205313.7467: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205313.7467: Messaging: Executed management shell command: get-mailbox -Identity "f6de07d7-3d8f-4bf3-ae59-2d11a728aa97"
[8560] 110123.205313.8047: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205313.8047: Messaging: User LHA Admin is mail enabled and can use MessagingManagement to send mail.
[8560] 110123.205313.8047: Messaging: Email address used for user: LHAAdmin@lhalegal.com
[8560] 110123.205313.8157: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205313.8167: Messaging: Executed management shell command: get-group -Identity "Domain Admins"
[8560] 110123.205313.8577: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205313.8607: Messaging: User LHA Admin is a member of Domain Admins and can use MessagingManagement to manage Exchange.
[8560] 110123.205313.8607: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Management.MessagingTasks.GatherAdminInfo
[8560] 110123.205313.8607: Messaging: MessagingManagement enabled for Exchange management: True
[8560] 110123.205313.8607: Messaging: MessagingManagement enabled for mail submission: True
[8560] 110123.205313.8607: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Management.MessagingTasks.Initialize
[8560] 110123.205313.8607: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Tasks.DisableCircularLoggingTask.Run
[8560] 110123.205313.8707: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.Initialize
[8560] 110123.205313.8707: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205313.8707: Messaging: Executed management shell command: get-mailboxdatabase
[8560] 110123.205313.9027: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205313.9107: AdminTME: MessagingTasks.DisableCircularLoggingTask: Getting mailbox database Mailbox Database.
[8560] 110123.205313.9157: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205313.9157: Messaging: Executed management shell command: set-mailboxdatabase -CircularLoggingEnabled "$false" -Identity "55599c9c-ae21-45fc-b898-aaed88dcb597"
[8560] 110123.205314.2647: Messaging: Circular logging parameter change will not be applied on this database before it is remounted. Dismount and remount database "Mailbox Database" in order to apply this parameter change.
[8560] 110123.205314.2647: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205314.2647: AdminTME: MessagingTasks.DisableCircularLoggingTask: Mailbox Database Mailbox Database, circular logging enabled set to False.
[8560] 110123.205314.2677: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.Initialize
[8560] 110123.205314.2677: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205314.2677: Messaging: Executed management shell command: get-publicfolderdatabase
[8560] 110123.205314.4717: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205314.4747: AdminTME: MessagingTasks.DisableCircularLoggingTask: Getting public folder database Public Folder Database 0406928336.
[8560] 110123.205314.4767: Messaging: Begin Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205314.4767: Messaging: Executed management shell command: set-publicfolderdatabase -CircularLoggingEnabled "$false" -Identity "8235f211-e1cd-4199-9c29-728393a21e97"
[8560] 110123.205314.9798: Messaging: Circular logging parameter change will not be applied on this database before it is remounted. Dismount and remount database "Public Folder Database 0406928336" in order to apply this parameter change.
[8560] 110123.205314.9798: Messaging: End Microsoft.WindowsServerSolutions.Messaging.Management.MessagingRunspace.StaticExecute
[8560] 110123.205314.9798: AdminTME: MessagingTasks.DisableCircularLoggingTask: Public Folder Database Public Folder Database 0406928336, circular logging enabled set to False.
[8560] 110123.205314.9908: AdminTME: Status: TaskId = MessagingTasks.DisableCircularLoggingTask, RootTaskId = MessagingTasks.DisableCircularLoggingTask, Success: True, Warning: False, Continue: True, Message:
[13452] 110123.205315.0148: AdminTME: Committer: Completed called
[13452] 110123.205315.0398: AdminTME: Committer: Committer Completed.
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[18256] 110123.205650.1793: General: Initializing...C:\Program Files\Windows Small Business Server\Bin\SBCW.exe
[18256] 110123.205650.3583: Storage: Wizard starts with -targetonly option
[10500] 110123.205657.5250: Storage: Found valid target disk: DiskName=Seagate FreeAgent GoFlex USB Device, DiskId=858be74c-0000-0000-0000-000000000000
[10500] 110123.205659.8843: Storage: Found valid source volume: VolumeLabel=System Reserved, MountPath=
[10500] 110123.205659.8843: Storage: Found valid source volume: VolumeLabel=New Volume, MountPath=E:
[10500] 110123.205659.8843: Storage: Found valid source volume: VolumeLabel=, MountPath=C:
[10500] 110123.205659.9323: Storage: Found the current policy
[10500] 110123.205659.9353: Storage: Found valid external target disk: DiskName=Seagate FreeAgent GoFlex USB Device, DiskId=858be74c-0000-0000-0000-000000000000
[18256] 110123.205700.3893: Storage: Disk (DiskId=00000000-0000-0000-0000-000000000000, Path=\\?\Volume{6a4497b3-25ad-11e0-bf89-3c4a92dc13b4}) is selected as target
[18256] 110123.205700.4193: Storage: Disk (DiskId=00000000-0000-0000-0000-000000000000, Path=\\?\Volume{6a4497b3-25ad-11e0-bf89-3c4a92dc13b4}) is selected as target
[18256] 110123.205700.4193: Storage: Disk (DiskId=00000000-0000-0000-0000-000000000000, Path=\\?\Volume{6a4497b3-25ad-11e0-bf89-3c4a92dc13b4}) is selected as target
[18256] 110123.205700.4193: Storage: Disk (DiskId=00000000-0000-0000-0000-000000000000, Path=\\?\Volume{6a4497b3-25ad-11e0-bf89-3c4a92dc13b4}) is selected as target
[18256] 110123.205702.3115: Storage: Disk (DiskId=00000000-0000-0000-0000-000000000000, Path=\\?\Volume{6a4497b3-25ad-11e0-bf89-3c4a92dc13b4}) is selected as target
[18256] 110123.205702.3115: Storage: Disk (DiskId=858be74c-0000-0000-0000-000000000000, Path=\\?\Volume{6a449c61-25ad-11e0-bf89-3c4a92dc13b4}) is selected as target
[18256] 110123.205703.8217: Storage: Disk (DiskId=00000000-0000-0000-0000-000000000000, Path=\\?\Volume{6a4497b3-25ad-11e0-bf89-3c4a92dc13b4}) is selected as target
[18256] 110123.205703.8217: Storage: Disk (DiskId=858be74c-0000-0000-0000-000000000000, Path=\\?\Volume{6a449c61-25ad-11e0-bf89-3c4a92dc13b4}) is selected as target
[18256] 110123.205703.8217: WizardChainEngine Next Clicked: Going to page {0}.: LabelPagePresenter
[18256] 110123.205712.8326: WizardChainEngine Next Clicked: Going to page {0}.: TargetSummaryPagePresenter
[18256] 110123.205713.7517: Wizard: WizardChainEngine Next Clicked: Last page, so the wizard isdone, closing wizard frame and returning
[10500] 110123.205714.0117: AdminTME: AdminDataLink Running Task: CommitterSequenceTask
[10500] 110123.205714.1887: Storage: Create backup target disk: DiskName=Seagate FreeAgent GoFlex USB Device, Label=Tuesday Backup Drive
[10500] 110123.205714.2407: Storage: Add backup target: Label=Tuesday Backup Drive
[10500] 110123.205729.1702: Storage: Terminating error in Set-WBPolicy: System.Exception:
The filename, directory name, or volume label syntax is incorrect ---> Microsoft.SnapIns.Backup.UI.Proxy.BlockLevelBackupException: IBlbEngine::ModifyTemplate failed due to error: The filename, directory name, or volume label syntax is incorrect, (0x8007007b).
.
at Microsoft.SnapIns.Backup.UI.Proxy.HResultHelper.HRToException(Int32 hr, Int32 detailedHR, String op)
at Microsoft.SnapIns.Backup.UI.Proxy.ManagedProxy.ModifyTemplate(Guid templateId, String templateName, ArrayList volumesInfo, ArrayList fileSpecsInfo, TargetInfo currentTargetInfo, ArrayList targetsInfo, String userName, String password, String
offlineLocation, Boolean excludeAudio, Boolean excludeVideo, Boolean scheduledBackup, Boolean verifyBackup, Boolean inheritAcl, UInt32 backupFlags, Boolean bmr, Boolean systemState, Int32 scheduledBackupTimesCount, Boolean isLaunchedFromUI, BlockLevelBackupScheduledTargetType
scheduledTargetType)
at Microsoft.Windows.ServerBackup.Commands.WBPolicy.Save(ManagedProxy proxy)
at Microsoft.Windows.ServerBackup.Commands.SetWBPolicy.BlbProcessRecord()
at Microsoft.Windows.ServerBackup.Commands.BlbCmdletBase.ProcessRecord()
--- End of inner exception stack trace ---
at Microsoft.Windows.ServerBackup.Commands.BlbCmdletBase.ProcessRecord()
at System.Management.Automation.CommandProcessor.ProcessRecord()
[10500] 110123.205729.1972: AdminTME: Status: TaskId = UpdateServerBackupPolicy, RootTaskId = UpdateServerBackupPolicy, Success: False, Warning: False, Continue: False, Message: The server cannot configure the backup schedule. Please try again. If this problem
persists, contact the person or company who provides you with technical support.
[18256] 110123.205729.2322: AdminTME: Committer: Completed called
[18256] 110123.205729.2322: AdminTME: Committer: Task was cancelled.
[18256] 110123.205729.2482: AdminTME: Committer: Committer Completed.
Note that this issue was submitted to the Partner support boards first, but they are informing me that they will not begin supporting SBS 2011 until mid-February. Does anyone have suggestions as to what might be going on here?
Thanks,
Andy Williams
Professional Computing Solutions